Privacy Policy

1. Information We Collect

We collect information you provide directly when you interact with us, as well as certain data automatically when you visit our website.

Information You Provide

• Full name
• Email address
• Phone number
• Company name and job title
• Country of residence
• Skype ID or other communication identifiers
• Project details and messages you share through our contact forms, chat support, or request-a-quote forms

Information Collected Automatically

• IP address and approximate location
• Browser type, operating system, and device information
• Pages visited, time spent, and referral source
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Deliver project estimates, proposals, and consultations
• Communicate about our services, updates, and promotions (with your consent)
• Improve our website, content, and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: trusted third-party tools we use for analytics, CRM, email delivery, and customer support (e.g., Google Analytics, Zoho, HubSpot)
• Legal requirements: when required by law, regulation, or legal process
• Business transfers: in connection with a merger, acquisition, or sale of assets
• With your consent: when you have given explicit permission

4. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic.

Types of Cookies We Use

• Strictly necessary: essential for the website to function properly
• Performance: help us understand how visitors use our site (e.g., Google Analytics)
• Functionality: remember your preferences and settings
• Targeting: deliver relevant ads and measure campaign effectiveness

You can manage your cookie preferences through our cookie consent banner or your browser settings. Disabling certain cookies may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data in transit
• Secure server infrastructure with regular security audits
• Access controls limiting data access to authorized personnel
• Regular monitoring for vulnerabilities and threats

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you
• Rectification: request correction of inaccurate or incomplete data
• Erasure: request deletion of your personal data
• Restriction: request limitation of processing of your data
• Portability: request transfer of your data to another service
• Objection: object to the processing of your data for certain purposes
• Withdraw consent: withdraw previously given consent at any time

To exercise any of these rights, please contact us using the details in Section 10 below.

7. Third-Party Links

Our website may contain links to external websites and services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites.

We encourage you to review the privacy policies of any external site you visit through links on our website.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

• Inquiry data: retained for up to 3 years after last communication
• Client project data: retained for the duration of the business relationship and up to 5 years after completion
• Analytics data: retained in anonymised form indefinitely

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: